ALCHosting Networks is bringing awesome web hosting back! For years, the industry has been swallowed up and outsourced, and we are on a mission to create a company built on the culture of keeping customers first by creating intuitive, easy to use products. As a Customer Service Representative, you will focus on the helping customers succeed on daily contacts over chats, phones, tickets. and even social media channels.
Our ideal candidate for this role will be someone who thrives in a fast-paced environment, is self-motivated when presented with challenging problems, and is passionate about customer service.
We're just getting started, so you have the chance to come in and help us build our brand. Your contributions will be extremely important as you will be the first line of communication with our customers. We take pride in creating frictionless experiences for our customers and employees each and every day!
The Ideal Candidate
Nice to haves: